Returns & Exchanges

At Magicshine, we stand behind the quality of our high-performance cycling lights and offer a 30-day window for returns or exchanges of unused products in their original packaging. We are committed to ensuring your night rides are perfectly illuminated with the right gear for your needs.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Package Your Gear

  Securely pack the item in its original box, ensuring all accessories, charging cables, and mounts are included to qualify for a full refund.

• 3.
  Ship to Magicshine

  Affix the provided shipping label or use a tracked carrier to send the package to our designated returns center for inspection.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the product's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.